Privacy policy

Your personal data will be used in accordance with the legal regulations and the General Data Protection Regulation (GDPR) that brings higher standards in the area of personal data protection.


Which data do we collect?

During normal use, IT systems and software processes that are managing the website retrieve some personal data whose transmission is implicit in the use of Internet communication protocols. This information is not related to certain individuals, but could, by its nature, be accessed through third-party data processing and linking to identify the user. This category of data
includes the IP address or the computer’s domain name used by users that are connected to the website. The URI (Uniform Resource Identifier) addresses of required resources, time requirements, method used to submit server requests, the size of the file obtained as an answer, the numeric code that indicates the status of the response server (successful, error, etc.) and other parameters related to the operating system and the users. This data is used on the website only to obtain/ for anonymous statistic data and to check its functioning. The data is deleted immediately after processing.

Cookies are text files located on your computer collecting standard internet (information) records and visitor behavior information. This information is used to monitor the use of the website and to compile statistical reports about site activities. Your browser settings can be set without saving cookies. However, in some cases, some of the website functionalities require the usement of cookies and it may not work if you decide not to accept them.
What information do we collect about you?
Personal data is any information or its combination which identifies an individual's identity or identifies an individual through as name, surname, personal identification number (OIB), address data, and so on.
Data processing is every process based on personal data such as collecting, recording, storing, editing, viewing, using, transferring and deleting.
We collect personal information about you when you subscribe to a newsletter, download materials or send an email. We also collect data when you fill in the survey voluntarily or give feedback information. Web site information usage is collected using cookies.
The data processing manager is Ercom d.o.o., Mažuranićevo šetalište 24a, 21000 Split.

Ercom takes your personal information (first name, last name, e-mail address) for the purpose of answering your inquiry and contacting you in return.

How will we use information about you?

We collect information about you so that we can send you newsletters and invitations to events as well as to notify you about the products and services we think you might be interested in. We also collect statistical information about visits from all web site visitors to optimize our website. Your data may be forwarded within our group for the same purpose. Business Intelligence will not share your marketing information or any other purpose with companies outside the group. We will not process your personal information in any way which is not adequate to the privacy policy manual. We will process your personal information in an appropriate and relevant way and limit information to its most relevant, considering the purpose the information is mainly used for. We will not process false or outdated personal. In this case, we will update your personal information.


You can request the deletion of your information as well as the inability to contact you again by sending us an email to